Last Updated: March 2026
Welcome to Buziz, a multi-vendor e-commerce platform that allows vendors to list products and customers to purchase goods and services online. By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with these terms, please do not use the platform.
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1. Definitions
Platform: The Buziz website and mobile applications.
User: Any individual or entity using the platform, including customers and vendors.
Vendor: A registered seller who lists products or services on the platform.
Customer: A user who purchases products or services through the platform.
Company: The operators and owners of Buziz.
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2. Eligibility
By using the platform, you confirm that:
You are at least 18 years old, or using the platform under supervision of a legal guardian.
You have the legal capacity to enter into a binding agreement.
All information you provide during registration is accurate and up to date.
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3. Account Registration
To access certain features of the platform, users may be required to create an account.
You agree to:
Provide accurate and complete information.
Maintain the confidentiality of your login credentials.
Be responsible for all activities that occur under your account.
Buziz reserves the right to suspend or terminate accounts that violate these terms.
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4. Vendor Responsibilities
Vendors using Buziz agree to:
Provide accurate product descriptions, images, and pricing.
Deliver products within the promised timeframe.
Ensure products comply with applicable laws and regulations.
Handle customer inquiries and complaints professionally.
Buziz may remove listings that:
Contain illegal or prohibited items
Mislead customers
Violate intellectual property rights
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5. Orders and Payments
When customers place an order:
They agree to pay the full price including applicable taxes and shipping fees.
Payments must be made through the approved payment methods available on the platform.
Vendors are responsible for fulfilling the order after confirmation.
Buziz may use third-party payment processors to handle transactions.
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6. Shipping and Delivery
Shipping timelines depend on the vendor and location.
Vendors must:
Ship products within the agreed timeframe.
Provide tracking information when available.
Buziz is not directly responsible for delivery delays caused by vendors or shipping companies, but may assist in dispute resolution.
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7. Returns and Refunds
Return and refund policies may vary depending on the vendor.
However:
Customers may request refunds for damaged, defective, or incorrect products.
Vendors must clearly state their return policy on product pages.
Buziz may intervene to resolve disputes between customers and vendors.
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8. Prohibited Activities
Users may not:
Post fraudulent or misleading listings
Sell illegal or restricted items
Attempt to hack, disrupt, or misuse the platform
Use the platform for unlawful purposes
Violate intellectual property rights
Violation of these rules may result in account suspension or permanent ban.
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9. Intellectual Property
All platform content including:
logos
design
text
software
branding
are the property of Buziz or its licensors and are protected by intellectual property laws.
Users may not copy, reproduce, or distribute any part of the platform without permission.
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10. Limitation of Liability
Buziz acts as an intermediary marketplace between buyers and vendors.
Therefore:
Buziz is not the direct seller of products listed by vendors.
Buziz is not liable for product quality, safety, or legality.
Buziz is not responsible for losses caused by vendor actions.
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11. Account Suspension or Termination
Buziz reserves the right to:
Suspend accounts that violate these terms
Remove listings
Terminate vendor access if necessary
Users may also choose to delete their account at any time.
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12. Privacy
Use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect user data.
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13. Changes to Terms
Buziz may update these Terms and Conditions at any time.
Users will be notified of significant changes through:
Email notifications
Platform announcements
Continued use of the platform means acceptance of the updated terms.
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14. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.
Any disputes arising from the use of the platform shall be subject to the jurisdiction of Nigerian courts.
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15. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@buziz.com
Company: Buziz Marketplace
Location: Nigeria